Returns & Exchanges

At Lenny's Bike Shop, we want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your expectations, we offer a 30-day return window for all unused items in their original packaging.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Gear

Securely pack your items in their original box, ensuring all tags, manuals, and components are included to qualify for a full refund.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our technicians inspect the equipment, we will process your refund or ship your exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing